PARTICULARS

Associate Professor Dr Norzaidi Mohd Daud
Ph.D (Management information systems) (MMU)
M. Management (IIUM)
B.Sc.Business Administration (USA)
Cert. Advanced Statistics (MMU)
Cert. Problems Formation and Problems Fomulation (MMU)

ADDRESS

Head, Division of ICT Support,
Research Management Institute (RMI)
Universiti Teknologi MARA Malaysia
40450 Shah Alam, Selangor, Malaysia
Phone: 603-5544 3097
Fax: 603-5544 2067
e-mail: norza544@salam.uitm.edu.my

EDITORIAL REVIEW BOARD

Business Management Quarterly Review (Malaysia)
Maritime Policy & Management (UK)
Journal of Computer Information Systems (USA)
Interdiciplinary Journal of Information, Knowledge and Management (USA)
International Journal of Doctorial Studies (USA)
Journal of Information, Information Technology and Organizations (USA)
International Journal of Scientific Research in Education (Nigeria)
International Journal of Distance Education Technologies (USA)
International Academy of Business and Economics (USA)
Journal of Global Business Administration (USA)
Scientific Journals International (USA)
Bulletin of Applied Computing and Information Technology (New Zealand)
3rd International Online Conference on Business and Management (UK), 2009
Informing Science and Information Technology Education Joint Conference (USA), 2009

RESEARCH INTERESTS

Management information systems
Management of technology and innovation
Library and information sciences
Waqaf management
Portfolio management
Educational management
Human resource management
Maritime industry

Sunday, November 2, 2008

SCOPUS Listed Journal: E-COMMERCE USAGE AND BUSINESS PERFORMANCE IN THE MALAYSIAN TOURISM SECTOR: EMPIRICAL ANALYSIS

Journal
Information Management & Computer Security (IMCS)

Publisher
Emerald, UK

Authors
Intan Salwani Mohamed, Universiti Teknologi MARA Malaysia
Dr. G. Marthandan, Multimedia University
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA Malaysia
Dr. Chong Siong Choy, Putra International College

Citation
SCOPUS: 22

Abstract

Purpose – Based upon the E-VALUE model, this paper investigates the impact of e-commerce usage on business performance in the Malaysian tourism sector.

Design/methodology/approach – A cross-sectional survey was carried out on 217 Malaysian firms involved in the tourism sector (hotels, resorts and hospitals engaged in health tourism) through the use of a structured questionnaire.

Findings - The structural equation modeling (SEM) results indicate that technology competency, firm size, firm scope, web-technology investment, pressure intensity, and back-end usage have significant influence on e-commerce usage. Among these variables, back-end integration is found to function as mediator. E-commerce experience (in years) is found to moderate the relationship between e-commerce usage and business performance.

Research limitations/implications – The study focuses on the tourism sector in Malaysia and concentrates only on the management perspective of e-commerce adoption.
Practical implications - The results provide insights to the Malaysian tourism sector and other organizations of similar structures of how they could improve upon their e-commerce adoption and/or usage for improved business performance.

Originality/value – This study is perhaps one of the first to investigate e-commerce usage in the tourism sector using a comprehensive set of variables through an interactive, comprehensive and multi-dimensional theoretical model (the E-VALUE model) in investigating their influences on business performance.

Keywords: E-VALUE model, e-commerce adoption, usage, business performance, tourism industry, Malaysia.

Thursday, October 2, 2008

SCOPUS listed Journal: Factors Determining Organizational Commitment on Security Controls in Accounting-Based Information Systems

Authors
Intan Salwani Mohamed, Universiti Teknologi MARA, Malaysia
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA, Malaysia
Dr. Chong Siong Choy, Putra International College, Malaysia
Professor Dr. Binshan Lin, Lousiana State University, USA

Journal
International Journal of Services and Standards, Vol. 5, No.1, pp. 51-66.

Publisher
Inderscience, Switzerland

Year
2009
Citation
SCOPUS: 9

Abstract
This research investigates the influence of level of computer usage, types of software usage and size of accounting departments utilizing computer-based accounting system on the level of organizational commitment on security controls. Companies registered with the Company Commission of Malaysia under group 7 (technology, communications, and transportation) constitute the population of interest. The results indicate that non-accounting software usage and size of accounting department have significant relationships with organizational commitment on security controls. The findings of this study create awareness among organizations on the importance of their commitment on security controls to ensure the integrity of financial statements and to produce quality information for decision-making.
Keywords:
Standards; computer-based systems, level of usage, size of accounting department, accounting software.

Wednesday, September 24, 2008

H Index Journal: Intranet Usage, Manager Satisfaction and Performance Impact: An Empirical Analysis


Authors:
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA;
Dr. Chong Siong Choy, Putra International College;
Intan Salwani Mohamed, Universiti Teknologi MARA

Journal:
International Journal of Business Systems Research

Publisher:
Inderscience, Switzerland

Year:
2008 (Accepted)

Abstract:
Although prior studies have investigated the relationship between systems usage and user satisfaction, the results are rather mixed and inconclusive. To fill this vacuum, this paper investigates the cause and effect of Intranet usage and manager satisfaction as well as their effects on performance impact. Data was collected from 150 middle managers from various organizations in the Malaysian port industry. The structural equation modeling (SEM) results indicate that both usage and manager satisfaction significantly predict performance impact. Intranet usage predicts manager satisfaction and vice-versa with Intranet usage having more impact on manager satisfaction and both are positively related. The results provide insights on how the Malaysian port industry and other organizations of a similar structure could improve their systems adoption.

Keywords:
Intranet usage, Manager satisfaction, Perceived usefulness, Performance impact, Structural equation modeling, Malaysian port industry.

Monday, September 22, 2008

H Index Journal: Portfolio Diversification: The role of Information Technology in Future Investment Decision Making

Authors:
Zulkifli Mohamed, Universiti Teknologi MARA, Malaysia
Basaruddin Shah Basri, Universiti Teknologi MARA, Malaysia
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA, Malaysia
Dr. Chong Siong Choy, Putra International College, Malaysia

Journal:
International Journal of Electronic Finance, Vol.2, No.4, pp.451-468.

Citation:
H Index: 6

Publisher:
Inderscience, Switzerland

Year:
2008

Abstract:
Today's uncertain and volatile market conditions require investors to utilise Information Technology (IT) to drive future investment decisions through correct analysis and judgement. Based upon this setting, this study investigates the effectiveness of the portfolio selection model by inforcoporating the mean-variance approach and the investor's judgement vector. Based upon 128 samples of stocks which were randomly selected from the Bursa Malaysia and studied for the period 2000-2008, the results suggest that the model is efficient in improving portfolio diversification benefits by maximising risk. Theoretical and practical implications are provided in light of the findings.

Keywords:
Portfolio diversification; mean-variance model; IT development and use; investor’s judgment vector; e-finance, Malaysia.

Saturday, September 20, 2008

Refereed Proceedings: Pengurusan Harta Wakaf dan Potensinya Ke Arah Kemajuan Pendidikan Umat Islam di Malaysia


Conference:
Konvensyen Wakaf Kebangsaan, Kuala Lumpur, Malaysia

Authors:
Associate Professor Dr. Ahmad Zaki Abdul Latiff, Universiti Teknologi MARA;
Che Zuina Ismail, Universiti Teknologi MARA;
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA

Organiser:
Prime Minister Department, Malaysia

Year:
2006

Download article: Kertas kerja 08

Thursday, September 18, 2008

SCOPUS Listed Journal: The effect of Human Resource Practices in Building Learning Organizations: Evidence From Malaysian Manufacturing Firms


Journal Information:
International Journal of Innovation and Learning (Listed in Scopus), H Index: 7

Authors:
Norashikin Hussein, Universiti Teknologi MARA;
Associate Professor Dr. Noormala Dato' Amir Ishak, Universiti Teknologi MARA;
Professor Dr. Fauziah Nordin, Universiti Teknologi MARA;
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA;
Dr. Chong Siong Choy, Putra International College

Publisher:
Inderscience, Switzerland

Year:
2008 (forthcoming)

Abstract:
It is widely acknowledged that a company can gain competitive advantage through effective human resource practices. Recognizing the link between human resource practices and the concept of learning organization, the current study attempts to examine their interrelationships which have received very little research attention to date. The statistical results obtained from 37 manufacturing firms indicate significant positive relationships between human resource practices and learning organization. This study suggests that a learning organization can be developed by rewarding desirable learning behaviors when individual performance improved. Subsequently, it also aids organizations in the design of a performance management scheme that supports the development of individuals in organizations.

Keywords:
Human resource practices; learning organization; manufacturing firms; Malaysia.

ISI-ranked Journal and SCOPUS: Determining Intranet Usage Using Task-Technology Fit (TTF) Model.


Journal Information:
Journal of Computer Information Systems, ISI Ranked Journal, Impact factor: 0.75, Ranked A+ IS Journal.


Authors:
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Chong Siong Choy, Putra International College;

Intan Salwani Mohamed, Universiti Teknologi MARA
Publisher:
Proquest

Year:
Volume 49, No. 1, pp. 37-47.

Abstract:
This paper examines the impact of intranet usage on middle managers’ performance in the port industry in Malaysia. Using the task-technology fit model, it investigates how certain factors (e.g. task characteristics, intranet characteristic, task-technology fit, usage) affect the middle manager’s performance. Numerous organisations in port industry, namely port authority, terminal operator, marine department, immigration department and royal customs and excise department constitute the population of interest. The result of structural equation modelling (SEM) indicates that task-technology fit, and usage significantly explained the variance on middle manager’s performance. In addition, task characteristic, and intranet characteristics significantly justified the variance on task-technology fit. Task technology fit; on the other hand, significantly predict usage. This study also proves that task characteristics have indirectly affect performance, albeit a weak link. Intranet characteristics, however, have indirectly affected on performance, with moderate link. Suggestions are made on how the port industry could improve their intranet adoption.
Keywords:
Task-technology fit, intranet usage, middle manager, port industry; Malaysia

Wednesday, September 17, 2008

International Refereed Proceedings: E-Commerce and Value Creation: Empirical Evidence in Malaysia


Conference:
European Applied Business Research, Rothenberg, Germany, 18-20 June 2008

Authors:
Intan Salwani Mohamed, Universiti Teknologi MARA;
G. Marthandan, Multimedia University;
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Normah Omar, Universiti Teknologi MARA

Organiser:
Clute Institute, USA

Year:
2008

Download article: http://www.cluteinstitute.com/Programs/Rothenburg_ob_der_Tauber_Germany_2008/Article%20124.pdf

International Refereed Proceedings: A Study On Diversification in Malaysian Stock Market


Conference:
European Applied Business Research, Rothenberg, Germany (BEST PAPER AWARD)

Authors:
Zulkifli Mohamed, Universiti Teknologi MARA;
Basarudin Shah Basri, Universiti Teknologi MARA;
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Chong Siong Choy, Putra International College

Year:
2008

Organiser:
Clute Institute, USA

Download article: A Study On Diversification In Malaysian Stock Market

International Refereed Proceedings: Perceived Resistance and Managers' Performance: Evidence in The Malaysian Port Industry


Conference:
European Applied Business Research, Rothenberg, Germany, 18-20 June 2008

Authors:
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Intan Salwani Mohamed, Universiti Teknologi MARA;
Faridah Hassan, Universiti Teknologi MARA

Organiser:
Clute Institute, USA

Year:
2008

Abstract:
The evolution of ICT has contributed to the sudden growth in the use of Intranet in doing business. One of the areas in industry that is affected by the growth of Intranet is the port industry. However, the impact of Intranet implementation in terms of performance improvement and related benefits are still elusive. This ambiguity comes largely from the absence of empirically-based assessment of Intranet implementation especially in the Malaysian port industry. Thus, this paper examines resistance on port middle managers’ performance in an organisational context. The study was conducted over a nine-month period in various organisations in Malaysian port industry. 357 middle managers were used as our sample to ascertain how are critical success factors (i.e. task-technology fit, perceived resistance, user resistance and usage) influence managers’ performances. The results from structural equation modeling (SEM) indicate that task-technology fit has relationships with usage and perceived resistance. In addition, the study suggested that perceived resistance is a predictor of user resistance. As expected, usage predicts managers’ performance, but not user resistance. Finally, there is no relationship between usage and user resistance, and vice-versa.

Download article:

International Refereed Proceedings: Multiple Intelligences Educational Courseware: Learning Tool for Malaysia Smart School


Conference:
Teaching and Learning Conference, Rothenberg, Germany, 18-20 June 2008

Authors:
Intan Salwani Mohamed, Universiti Teknologi MARA;
Faris Zuhairi Mohamed, Tengku Menteri Secondary School, Perak;
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Normah Omar, Universiti Teknologi MARA

Organiser:
Clute Institute, USA

Year:
2008

Download article:
Multiple Intelligences Educational Courseware: Learning Tool For ...

H Index Journal: The Effect of Students' Background and Attitudes on Computer Skills in Malaysia


Title: The effects of students' backgrounds and attitudes on computer skills in Malaysia

Authors:
Mohd Daud Norzaidi, Siong Choy Chong, Aris Azizah, Mohamed Intan Salwani, Kamarudin Rafidah, Zainuddin Ruhana

Address:
Faculty of Business Management, Universiti Teknologi MARA, Johor Campus, 85009 Segamat, Malaysia. ' Putra International College, 1838, Mukim Bukit Katil, Ayer Keroh, 75450 Melaka, Malaysia. ' Faculty of Information Technology and Quantitative Science, Universiti Teknologi MARA, Johor Campus, 85009 Segamat, Malaysia. ' Faculty of Accountancy, Universiti Teknologi MARA, Johor Campus, 85006 Segamat, Malaysia. ' Academy of Language Studies, Universiti Teknologi MARA, Negeri Sembilan Campus, 72000 Kuala Pilah, Malaysia. ' Faculty of Information Technology and Quantitative Science, Universiti Teknologi MARA, Johor Campus, 85009 Segamat, Malaysia

Journal:
International Journal of Management in Education 2007 - Vol. 1, No.4 pp. 371 - 389

Abstract:
This study investigates whether students with different backgrounds and attitudes towards computers influence their levels of computer skills. All Form Five (GCE 'O' Level equivalent) students from three different types of schools in the rural district of Segamat, Malaysia were sampled. The t-test and ANOVA results show that there were significantly different influences of the types of schools they enrolled in, their computer ownership and computer club memberships on their computer skills. The findings also revealed significant correlation between the four computer attitude subscales and the students' computer skills. Suggestions are provided on how the students' level of computer skills could be improved.

Keywords:
secondary education; country-specific development; authoring tools; authoring methods; management in education; Malaysia; computer skills; computer ownership; computer clubs.

DOI:
10.1504/IJMIE.2007.015198

Monday, September 15, 2008

Impact Factor Journal: Intranet Usage and Managers' Performance in the Port Industry

Article Information:
ISI Ranked Journal, Impact factor: 2.2, 1st IS journal popularity.

Authors:
Mohd Daud Norzaidi, Universiti Teknologi MARA;
Siong Choy Chong, Putra International College;
Raman Murali, Multimedia University;
Mohamed Intan Salwani; Universiti Teknologi MARA;

Journal:
Industrial Management & Data Systems

Year:
2007

Volume:
107

Issue:
8

Page:
1227 - 1250

ISSN:
0263-5577

DOI:
10.1108/02635570710822831

Publisher:
Emerald Group Publishing Limited

Document Access:
Please select from the following options:View HTML View PDF (137 KB)

Abstract:
  • Purpose – Using the extended task-technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.
  • Design/methodology/approach – The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.
  • Findings – The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.
  • Research limitations/implications – The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.
  • Practical implications – The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption.
  • Originality/value – This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance.
  • Keywords: Intranets, Malaysia, Task analysis
    Article Type:Research paper
  • References:71 references

Impact Factor Journal: Perceived Resistance, User Resistance and Managers' Performance in the Malaysian Port Industry

Article Information: ISI Ranked Journal, Impact factor: 0.444

Title: Perceived resistance, user resistance and managers' performance in the Malaysian port industry
Author(s): Mohd Daud Norzaidi, Siong Choy Chong, Mohamed Intan Salwani
Journal: Aslib Proceedings
Year: 2008
Volume: 60
Issue:3
Page: 242 - 264
ISSN: 0001-253X
DOI: 10.1108/00012530810879114
Publisher: Emerald Group Publishing Limited
Document Access:
Please select from the following options:View HTML View PDF (530 KB)

Abstract:
  • Purpose – Using the extended task-technology fit (TTF) model, this paper attempts to determine whether task-technology fit, perceived resistance, user resistance and usage influence managers' performance.
  • Design/methodology/approach – The study was conducted on 150 middle managers from various organisations in Malaysia's port industry.
  • Findings – The structural equation modelling results reveal that task-technology fit is significantly related to usage and perceived resistance, and that perceived resistance is a predictor of usage. Usage predicts performance, but not user resistance. There is no relationship between usage and user resistance, and vice versa.
  • Research limitations/implications – The study focuses on Malaysia's port industry and concentrates only on the management perspective of intranet usage.
  • Practical implications – The results provide insights into how the Malaysian port industry and other organisations of a similar structure could enhance their intranet usage.
  • Originality/value – This study is one of the first to address intranet usage in the port industry, and introduces two importance factors (i.e. perceived resistance and user resistance) that influence managers' task performance.
  • Article Type: Research paper

Sunday, September 14, 2008

Wakaf Pengurusan dan Sumbangannya Terhadap Pendidikan Islam di Malaysia


Title: Wakaf Pengurusan dan Sumbangannya Terhadap Pendidikan Islam di Malaysia
Type: Book; 184 pages
Authors: Associate Professor Dr. Ahmad Zaki Abd. Latiff, Associate Professor Abdul Halim Ramli, Che Zuina Ismail, Kamarulzaman Sulaiman and Dr. Norzaidi Mohd Daud
Publisher: University Publication Centre (UPENA), Universiti Teknologi MARA Malaysia
Year: 2008
Price: RM 25.00

Contents

Bab1: Pengurusan dan Pembangunan Harta Wakaf di Malaysia
  • Definasi Wakaf

  • Definasi Wakaf Menurut Amalan Semasa di Malaysia

  • jenis Harta Wakaf

  • Pensyariatan Wakaf

  • Beberapa Kajian Tentang Wakaf

  • Kepentingan Pembangunan Harta Wakaf

  • Pengurusan dan Pembangunan Harta Wakaf di Beberapa Buah Negara Islam

  • Islamic Development Bank (IDB)

  • Pengurusan dan Pembangunan Harta Wakaf di Malaysia

  • Masalah-Masalah dalam Pengurusan Wakaf

Bab 2. Pengurusan Institusi Pendidikan Wakaf

  • Definasi Institusi Pendidikan Wakaf

  • Sejarah Awal Institusi Pendidikan Wakaf

  • Sejarah Awal Institusi Pendidikan Wakaf di Malaysia

  • Jenis Institusi Pendidikan Wakaf

  • Kepentingan Institusi Pendidikan Wakaf

  • Tujuan Masyarakat Mewakafkan Harta dalam Bidang Pendidikan

Bab 3. Potensi Wakaf ke Arah Kemajuan Pendidikan Islam

  • Potensi Institusi Pendidikan Wakaf

  • Institusi Pendidikan Wakaf yang Berpotensi

  • Institusi Pengajian Tinggi di Barat yang Mengamalkan Model Sistem Wakaf

  • Pembangunan dan Potensi Institusi Pendidikan Wakaf di Malaysia

Bab 4. Cabaran dan Kekangan Wakaf Pendidikan

  • Cabaran Pengurusan Harta Wakaf Pendidikan

  • Kekangan Wakaf Khas

Bab 5. Kajian Kuantitatif dan Hasil Kajian

  • Pemahaman Awal

  • Model Pengurusan Harta Wakaf Pendidikan

  • Pembangunan Harta Wakaf Pendidikan

  • Perbincangan

  • Implikasi Kajian

  • Kecemerlangan Pendidikan Umat Islam

Intranet and Electronic Data Interchange (EDI) Usage in Malaysia Port Industry


  • Title: Intranet and Electronic Data Interchange (EDI) Usage in Malaysia Port Industry
  • Type: Book, 110 pages
  • Authors: Norzaidi Mohd Daud and Intan Salwani Mohamed
  • Publisher: University Publication Centre (UPENA), Universiti Teknologi MARA Malaysia
  • Year: 2008
  • ISBN: 978-967-305-069-7
  • Price: RM 16.00

Contents

Chapter 1: Intranet Usage in Malaysia Port Industry
  • Intranet Applications in Malaysia Port Industry
  • The Impact of Intranet Usage in Port Industry to Malaysia Economy

Chapter 2: Intranet, Internet and Extranet

  • What Is An Intranet?
  • Components of Intranet
  • Comparision of Intranet, Internet and Extranet
  • Security
  • Bandwidth
  • Intranet Usage and Human Performance
  • Intranet Management
  • Basic Evolution of Intranet Development
Chapter 3: Intranet Evolution in Port Industry in Malaysia

  • Marine Department
  • Port Authority
  • Terminal Operator

Chapter 4: Electronic Data Interchange (EDI) in Malaysia

  • What is EDI?
  • Port Klang Community Systems (PKCS)
Chapter 5: Major Players in Malaysia Port Industry
  • Definition of Maritime Industry
  • Port Industry in Malaysia
  • Port Authority
  • Marine Department
  • Terminal Operators
  • Royal Customs and Excise Department
  • Immigration Department
  • The Importance of Port Industry to Malaysia
Chapter 6: Issues of Intranet and EDI Usage in Malaysia

  • Issue of Intranet Usage
  • Critical Factors of Intranet Usage
  • Current Issue of EDI-PKCS Usage
  • How To Improve Intranet and EDI Usage?


Information Technology (IT) Management Models: An Introduction


  • Title: Information Technology (IT) Management Models: An Introduction
  • Type: Book; 173 pages
  • Authors: Norzaidi Mohd Daud and Intan Salwani Mohamed
  • Publisher: University Publication Centre (UPENA), Universiti Teknologi MARA Malaysia
  • Year: 2008
  • ISBN: 978-983-3644-28-7
  • Price: RM 54.00
Contents

Chapter 1: Introduction to Information Technology (IT) Management
  • IT Development in Malaysia
  • Definition of IT Management
  • Definition of IT
  • Definition of Management
  • The Need for IT Management Model for the Organization

Chapter 2: Conventional IT Management Models

  • Previous IT Management Models
  • Theory of Reasoned Action (TRA)
  • Technology Acceptance Model (TAM)
  • Theory of Planned Behaviour (TBP)
  • DeLone and McLane IS Success Model (DMISM)
  • Task-Technology Fit (TTF)
  • Three Theories of Resistance
  • Arguments on Previous IT Management Models
Chapter 3: Forming the Technology Improved Usage Model (TECHPROVED)
  • The Technology Improved Usage Model (TECHPROVED)
  • Forming TECHPROVED model
  • Components of TECHPROVED model
Chapter 4: Task Characteristics
  • Task Equivocality
  • Task Interdependencies
  • Task Complexity
Chapter 5: Technology Characteristics
  • Technology Charateritics and Task-Technology Fit
  • Technology Characteristics and Usefulnss/Ease of Use
  • Technology Characteristics and Performance
  • Physical Interface
  • Immediacy of Communcation
  • Concurrency
Chapter 6: Task-Technology Fit
  • Previous Studies on Task-Technology Fit
  • Quality
  • Locatbility
  • Compatibility
  • Systems Reliability
  • Authority to Access Information
  • Training
  • Ease of Use
Chapter 7: Perceived Usefulness and Usage
  • Previous Studies on Perceived Usefulness
  • Previous Studies on Usage
  • Issue on Mandatory and Voluntary Usage
  • The Measurement of Usage
Chapter 8: User Satisfaction
  • Previous Studies on User Satisfaction
  • Contents
  • Accuracy
  • Format
  • Ease of Use
  • Timeliness
  • Usage and User Satisfaction
  • Cause and Effect of Usage and User Satisfaction
Chapter 9: User Resistance
  • Previous Studies on User Resistance
  • Managers and Technology Resistance
  • User Resistance and Performance
  • User Resistance and User Satisfaction
  • User Resistance and Usage
  • User Resistance Perceived Usefulness
  • Co-workers Influence
  • Negative Prior Experiance
  • Efficacy Expectation
  • Poor Systems Design
  • Loss of Power (Decision-Making Authority)
Chapter 10: Performance Impact
  • Previous Studies on Performance Impact
  • Why Measure Performance?
  • How to Measure Performance?
  • Effectiveness
  • Efficiency
Chapter 11: Practical Implications
  • Discussion and Practical Implications
  • Concomitant Coalitions Kaleidoscopic Partnerships (CONCOL) Approach
  • Issue of Usage
  • Training Package
  • When to Train
  • Manual for Users
  • The Issue of Task-Technology Fit


Selection of Research Papers in Social Sciences and Management

In National Library of Australia, Canberra.
  • Title: Selection of Research Papers in Social Sciences and Management
  • Type: Book; 214 pages
    Authors: Norzaidi Mohd Daud, Intan Salwani Mohamed, Zarina Denan, Mohd Bahrin Othman, Oswald Timothy Edward, Hairulnizam Hashim and Fahmi Abdul Rahim
  • Publisher: University Publication Centre (UPENA), Universiti Teknologi MARA, Malaysia
  • Year: 2008
  • ISBN: 978-967-305-070-3
  • Price: RM 25.00
Contents
Articles on Information Technology
  • Title: Testing extended task-technology fit (TTF) model using structural equation modelling (SEM): An empirical study of intranet usage in Malaysian port industry

Norzaidi Mohd Daud, Chong Siong Choy and Intan Salwani Mohamed

  • Title: The individual information privacy and personal data protection in Malaysia: A frown into the E-Commerce ambiance

Mohd Bahrin Othman

Articles on Management
  • Title: Entrepreneurial orientation: A critical review of literature

Oswald Timothy Edward

  • Title: The relationship between absorptive capacity and firm's performance: The case of manufacturing SMEs in Malaysia

Zarina Denan

Articles on Finance
  • Title: Institutioal investors in real estate investment trusts

Hairulnizam Hashim

  • Title: Modelling international market interdependencies between stock index futures and its underlying assets in Asia

Fahmi Abdul Rahim