SCOPUS Listed Journal: E-COMMERCE USAGE AND BUSINESS PERFORMANCE IN THE MALAYSIAN TOURISM SECTOR: EMPIRICAL ANALYSIS

Journal
Information Management & Computer Security (IMCS)

Publisher
Emerald, UK

Authors
Intan Salwani Mohamed, Universiti Teknologi MARA Malaysia
Dr. G. Marthandan, Multimedia University
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA Malaysia
Dr. Chong Siong Choy, Putra International College

Citation

SCOPUS: 22

Abstract

Purpose – Based upon the E-VALUE model, this paper investigates the impact of e-commerce usage on business performance in the Malaysian tourism sector.

Design/methodology/approach – A cross-sectional survey was carried out on 217 Malaysian firms involved in the tourism sector (hotels, resorts and hospitals engaged in health tourism) through the use of a structured questionnaire.

Findings - The structural equation modeling (SEM) results indicate that technology competency, firm size, firm scope, web-technology investment, pressure intensity, and back-end usage have significant influence on e-commerce usage. Among these variables, back-end integration is found to function as mediator. E-commerce experience (in years) is found to moderate the relationship between e-commerce usage and business performance.

Research limitations/implications – The study focuses on the tourism sector in Malaysia and concentrates only on the management perspective of e-commerce adoption.
Practical implications - The results provide insights to the Malaysian tourism sector and other organizations of similar structures of how they could improve upon their e-commerce adoption and/or usage for improved business performance.

Originality/value – This study is perhaps one of the first to investigate e-commerce usage in the tourism sector using a comprehensive set of variables through an interactive, comprehensive and multi-dimensional theoretical model (the E-VALUE model) in investigating their influences on business performance.

Keywords: E-VALUE model, e-commerce adoption, usage, business performance, tourism industry, Malaysia.

SCOPUS listed Journal: Factors Determining Organizational Commitment on Security Controls in Accounting-Based Information Systems

Authors
Intan Salwani Mohamed, Universiti Teknologi MARA, Malaysia
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA, Malaysia
Dr. Chong Siong Choy, Putra International College, Malaysia
Professor Dr. Binshan Lin, Lousiana State University, USA

Journal
International Journal of Services and Standards, Vol. 5, No.1, pp. 51-66.

Publisher
Inderscience, Switzerland

Year
2009

Citation
SCOPUS: 9

Abstract
This research investigates the influence of level of computer usage, types of software usage and size of accounting departments utilizing computer-based accounting system on the level of organizational commitment on security controls. Companies registered with the Company Commission of Malaysia under group 7 (technology, communications, and transportation) constitute the population of interest. The results indicate that non-accounting software usage and size of accounting department have significant relationships with organizational commitment on security controls. The findings of this study create awareness among organizations on the importance of their commitment on security controls to ensure the integrity of financial statements and to produce quality information for decision-making.

Keywords:

Standards; computer-based systems, level of usage, size of accounting department, accounting software.

H Index Journal: Intranet Usage, Manager Satisfaction and Performance Impact: An Empirical Analysis

Authors:
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA;
Dr. Chong Siong Choy, Putra International College;
Intan Salwani Mohamed, Universiti Teknologi MARA

Journal:
International Journal of Business Systems Research

Publisher:
Inderscience, Switzerland

Year:
2008 (Accepted)

Abstract:
Although prior studies have investigated the relationship between systems usage and user satisfaction, the results are rather mixed and inconclusive. To fill this vacuum, this paper investigates the cause and effect of Intranet usage and manager satisfaction as well as their effects on performance impact. Data was collected from 150 middle managers from various organizations in the Malaysian port industry. The structural equation modeling (SEM) results indicate that both usage and manager satisfaction significantly predict performance impact. Intranet usage predicts manager satisfaction and vice-versa with Intranet usage having more impact on manager satisfaction and both are positively related. The results provide insights on how the Malaysian port industry and other organizations of a similar structure could improve their systems adoption.

Keywords:

Intranet usage, Manager satisfaction, Perceived usefulness, Performance impact, Structural equation modeling, Malaysian port industry.

H Index Journal: Portfolio Diversification: The role of Information Technology in Future Investment Decision Making

Authors:
Zulkifli Mohamed, Universiti Teknologi MARA, Malaysia
Basaruddin Shah Basri, Universiti Teknologi MARA, Malaysia
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA, Malaysia
Dr. Chong Siong Choy, Putra International College, Malaysia

Journal:
International Journal of Electronic Finance, Vol.2, No.4, pp.451-468.

Citation:
H Index: 6

Publisher:
Inderscience, Switzerland

Year:
2008

Abstract:
Today's uncertain and volatile market conditions require investors to utilise Information Technology (IT) to drive future investment decisions through correct analysis and judgement. Based upon this setting, this study investigates the effectiveness of the portfolio selection model by inforcoporating the mean-variance approach and the investor's judgement vector. Based upon 128 samples of stocks which were randomly selected from the Bursa Malaysia and studied for the period 2000-2008, the results suggest that the model is efficient in improving portfolio diversification benefits by maximising risk. Theoretical and practical implications are provided in light of the findings.

Keywords:

Portfolio diversification; mean-variance model; IT development and use; investor’s judgment vector; e-finance, Malaysia.

Refereed Proceedings: Pengurusan Harta Wakaf dan Potensinya Ke Arah Kemajuan Pendidikan Umat Islam di Malaysia

Conference:
Konvensyen Wakaf Kebangsaan, Kuala Lumpur, Malaysia

Authors:
Associate Professor Dr. Ahmad Zaki Abdul Latiff, Universiti Teknologi MARA;
Che Zuina Ismail, Universiti Teknologi MARA;
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA

Organiser:
Prime Minister Department, Malaysia

Year:
2006

Download article: Kertas kerja 08

SCOPUS Listed Journal: The effect of Human Resource Practices in Building Learning Organizations: Evidence From Malaysian Manufacturing Firms

Journal Information:
International Journal of Innovation and Learning (Listed in Scopus), H Index: 7

Authors:
Norashikin Hussein, Universiti Teknologi MARA;
Associate Professor Dr. Noormala Dato' Amir Ishak, Universiti Teknologi MARA;
Professor Dr. Fauziah Nordin, Universiti Teknologi MARA;
Dr. Norzaidi Mohd Daud, Universiti Teknologi MARA;
Dr. Chong Siong Choy, Putra International College

Publisher:
Inderscience, Switzerland

Year:
2008 (forthcoming)

Abstract:
It is widely acknowledged that a company can gain competitive advantage through effective human resource practices. Recognizing the link between human resource practices and the concept of learning organization, the current study attempts to examine their interrelationships which have received very little research attention to date. The statistical results obtained from 37 manufacturing firms indicate significant positive relationships between human resource practices and learning organization. This study suggests that a learning organization can be developed by rewarding desirable learning behaviors when individual performance improved. Subsequently, it also aids organizations in the design of a performance management scheme that supports the development of individuals in organizations.

Keywords:

Human resource practices; learning organization; manufacturing firms; Malaysia.

ISI-ranked Journal and SCOPUS: Determining Intranet Usage Using Task-Technology Fit (TTF) Model.

Journal Information:
Journal of Computer Information Systems, ISI Ranked Journal, Impact factor: 0.75, Ranked A+ IS Journal.


Authors:
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Chong Siong Choy, Putra International College;

Intan Salwani Mohamed, Universiti Teknologi MARA

Publisher:

Proquest

Year:
Volume 49, No. 1, pp. 37-47.

Abstract:
This paper examines the impact of intranet usage on middle managers’ performance in the port industry in Malaysia. Using the task-technology fit model, it investigates how certain factors (e.g. task characteristics, intranet characteristic, task-technology fit, usage) affect the middle manager’s performance. Numerous organisations in port industry, namely port authority, terminal operator, marine department, immigration department and royal customs and excise department constitute the population of interest. The result of structural equation modelling (SEM) indicates that task-technology fit, and usage significantly explained the variance on middle manager’s performance. In addition, task characteristic, and intranet characteristics significantly justified the variance on task-technology fit. Task technology fit; on the other hand, significantly predict usage. This study also proves that task characteristics have indirectly affect performance, albeit a weak link. Intranet characteristics, however, have indirectly affected on performance, with moderate link. Suggestions are made on how the port industry could improve their intranet adoption.

Keywords:

Task-technology fit, intranet usage, middle manager, port industry; Malaysia