Journal Information:
Journal of Computer Information Systems, ISI Ranked Journal, Impact factor: 0.75, Ranked A+ IS Journal.
Authors:
Norzaidi Mohd Daud, Universiti Teknologi MARA;
Chong Siong Choy, Putra International College;
Intan Salwani Mohamed, Universiti Teknologi MARA
Publisher:
Proquest
Year:
Volume 49, No. 1, pp. 37-47.
Abstract:
This paper examines the impact of intranet usage on middle managers’ performance in the port industry in Malaysia. Using the task-technology fit model, it investigates how certain factors (e.g. task characteristics, intranet characteristic, task-technology fit, usage) affect the middle manager’s performance. Numerous organisations in port industry, namely port authority, terminal operator, marine department, immigration department and royal customs and excise department constitute the population of interest. The result of structural equation modelling (SEM) indicates that task-technology fit, and usage significantly explained the variance on middle manager’s performance. In addition, task characteristic, and intranet characteristics significantly justified the variance on task-technology fit. Task technology fit; on the other hand, significantly predict usage. This study also proves that task characteristics have indirectly affect performance, albeit a weak link. Intranet characteristics, however, have indirectly affected on performance, with moderate link. Suggestions are made on how the port industry could improve their intranet adoption.
Year:
Volume 49, No. 1, pp. 37-47.
Abstract:
This paper examines the impact of intranet usage on middle managers’ performance in the port industry in Malaysia. Using the task-technology fit model, it investigates how certain factors (e.g. task characteristics, intranet characteristic, task-technology fit, usage) affect the middle manager’s performance. Numerous organisations in port industry, namely port authority, terminal operator, marine department, immigration department and royal customs and excise department constitute the population of interest. The result of structural equation modelling (SEM) indicates that task-technology fit, and usage significantly explained the variance on middle manager’s performance. In addition, task characteristic, and intranet characteristics significantly justified the variance on task-technology fit. Task technology fit; on the other hand, significantly predict usage. This study also proves that task characteristics have indirectly affect performance, albeit a weak link. Intranet characteristics, however, have indirectly affected on performance, with moderate link. Suggestions are made on how the port industry could improve their intranet adoption.
Keywords:
Task-technology fit, intranet usage, middle manager, port industry; Malaysia
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