ISI Ranked Journal, Impact factor: 2.2, 1st IS journal popularity.
Authors:
Mohd Daud Norzaidi, Universiti Teknologi MARA;
Siong Choy Chong, Putra International College;
Raman Murali, Multimedia University;
Mohamed Intan Salwani; Universiti Teknologi MARA;
Journal:
Industrial Management & Data Systems
Year:
2007
Volume:
107
Issue:
8
Page:
1227 - 1250
ISSN:
0263-5577
DOI:
10.1108/02635570710822831
Publisher:
Emerald Group Publishing Limited
Document Access:
Please select from the following options:View HTML View PDF (137 KB)
Abstract:
- Purpose – Using the extended task-technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.
- Design/methodology/approach – The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.
- Findings – The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.
- Research limitations/implications – The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.
- Practical implications – The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption.
- Originality/value – This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance.
- References:71 references
- Article URL:www.emeraldinsight.com/10.1108/02635570710822831
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